An agent built together
We help you choose the tone, answers, questions and information that fit your use case.
We help you build the AI agent for your business: contact customers, answer questions and handle appointment requests. We activate it in the cloud, on a server dedicated to your company.
In your business
RocketAiFlow manages AI agents, not human operator workstations. Connecting your call center requires separate setup on your external phone systems. Delivery of information to your staff is also agreed and tested separately.
Everyday work
A clear goal for every conversation, with useful information for your team.
We help you choose the tone, answers, questions and information that fit your use case.
Follow up with customers, qualify enquiries and schedule callbacks. Track calls and outcomes as your campaign runs.
Answer recurring questions using your company’s information and collect requests for your team to handle.
Collect appointment requests and confirm bookings when they are recorded in your connected calendar or booking system.
Why it matters
Agree costs, included work and support before launch. Choose dedicated cloud or installation on your own infrastructure.
We define the conversation, documents and cases to leave to people together.
We activate a dedicated server. Installation on your own systems can also be assessed.
Track calls in progress and review outcomes, transcripts and recordings when enabled.
Your sources
Upload PDFs, Word documents or web page URLs. During a call, the agent consults this information to answer questions about your products, services and company procedures.
Catalogues, service guides, FAQs and procedures become sources the agent can consult.
The agent searches the uploaded content for information relevant to the customer’s question.
We help you select materials and test answers to the questions your customers ask most.
We agree what happens when an answer is missing. Availability checks and bookings need an up-to-date connected system.
How it works
You do not have to design everything yourself: we help from the first idea through testing.
Follow up with more contacts, answer recurring questions or make appointments easier to manage.
We help you define answers, tone, information to collect and documents to consult.
Start in the cloud on a dedicated server, with connections to your tools agreed together.
Start with a guided pilot and review calls and outcomes to decide what to improve.
Tell us about your business. We prepare a demo and help you build the first agent around your use case.