Customers and sales contacts
Look up contact information and record interest, enquiries and next steps in the connected system.
Your AI agent uses your company’s information
From documents to bookings, we help the agent consult useful information and work with the tools you already use. Each connection is checked for your use case.
Information and actions
More than answering the phone
- Consult PDFs, Word documents and web pages
- Retrieve information from connected systems
- Collect enquiries and details for your team
- Check and record appointments where supported
- Save outcomes to review after the call
We assess the software you use and which information or actions can be connected. Compatibility must be checked with your system: not every connection is ready to use.
Your information
Documents, calendars and business tools
Choose what the agent needs to know and which actions it can perform.
Customer support
Collect the reason for calling and prepare a complete request for the team.
Calendars and callbacks
Use the connected calendar for appointments and callbacks, based on checked availability.
Documents and web pages
Upload PDFs, Word documents or web page URLs. During a call, the agent consults this information to answer questions about your products, services and company procedures.
Phone calls and campaigns
We connect the agent to your business’s calls and agreed campaigns.
Booking systems
A booking is confirmed only after the system records it. Without a working connection, it remains a request to review.
Your call center
RocketAiFlow manages AI agents, not human operator workstations. Connecting your call center requires separate setup on your external phone systems. Delivery of information to your staff is also agreed and tested separately.
Practical examples
A call that stays useful after it ends
Information and next steps for everyday work.
A contact ready for sales
The agent collects needs and interest so the salesperson can prepare the next conversation.
A recorded appointment
The agent checks availability and confirms only after the connected system records the booking.
A complete support request
The team receives the reason, contact details and collected information through the agreed channel.
An answer from your information
The agent consults uploaded documents and web pages to answer questions about your services.
We help you
Prepare the connections together
From the information needed to a complete test, we define and verify each step with your team.
Choose what is needed
Start with information and actions that help during the call.
Check your tools
Check which connections are possible before promising an outcome.
Prepare the rules
Define when to answer, collect a request or involve the team.
Test the complete case
Check the conversation and what is actually saved in your systems.
Which call would you give to your AI agent first?
Tell us about your business. We prepare a demo and help you build the first agent around your use case.