Stay information
The agent consults uploaded documents and web pages to answer questions about check-in, services and hotel policies. We help you prepare the information.
AI phone assistant for hotels
Handle common questions, stay enquiries and pre-arrival communication. An AI voice agent collects details while reception staff look after guests on site.
Early access · Guided pilot
A first response when reception is busy
- Stay information
- Booking enquiries
- Pre-arrival calls
One process at a time, on an instance dedicated to your business.
The challenge
When calls take up operational time
Start with a real process and the information needed to complete it.
Phone enquiries interrupt guest service
Questions about hours, parking, check-in and availability repeat throughout the day. At busy times, staff juggle guests and calls while copying details into systems.
Practical use cases
Calls to automate first
Choose a specific task for the agent.
Booking enquiries
Collect dates, guest numbers and preferences. Check availability and rates only in the connected booking system.
Pre-arrival calls
Schedule calls to authorised guests about arrival times, confirmations and practical information. Save outcomes and requests for reception.
What we prepare together
We prepare property information, rates and confirmation rules. We check the connection to your booking system: not all systems are already compatible. Payments and card details remain outside the first trial.
What we test in the demo
We use the hotel’s FAQs and a realistic stay enquiry. We show the difference between an informational answer, a captured request and a system-confirmed booking.
Validation
How to assess the first trial
Compare time spent and completed requests with your team’s current process.
Verifiable outcomes, not just calls
Measure resolved information requests, complete stay enquiries, recorded confirmations and reception review time. Do not attribute revenue to enquiries alone.
Questions before getting started
Explore other applications
Evaluate your first phone process
Share the enquiries that keep reception busy. We will prepare a demo for your property.